Text Messaging

It is practice policy that all patients are automatically opted in for receiving text messages from the practice on your mobile phone. We will not send any clinical or medical information by SMS text message and this service will only be used for the purposes of health promotion, practice news and for appointment reminders and invites.

Text messages are generated using a secure facility but they are transmitted over a public network onto a personal telephone and as such may not be secure, however the practice will not transmit any information which would enable an individual patient to be identified.

New General Data Protection Regulations from May 2018 (GDPR)

Under the new general data protection regulations introduced from 25th May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have not opted out.  If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

If you would like to opt out of any future contact via text messaging, then please contact the surgery.

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